My favorite part... the sales associate said "Oh, we don't call people anymore. We just have way too many things coming back from the tailor to call everyone so it's your responsibility to come back in."
A great place to go if you're fake. Seriously. I followed my daughter into this store and nearly everyone there, workers and customers, were either Posers, Wanna-Bes or Stuffy-Fluffies. The prices reflect this, everything is triple what it should cost. Maybe self-proclaimed 'socialites' go here to be seen by OTHER self-proclaimed 'socialites'?
Shopping around for Christmas, Tuesday good day to shop , no people around and do not have to wait for fitting rooms , find some deals
I bought a pair of nice $70 slacks and the hem came out after wearing them once. I took them back to exchange them and a very rude lady informed me that wasn't a sufficient reason to exchange the pants but they could send them to the tailor to get fixed... and it would only take 3 weeks.
So I left my slacks with them and took my slip of paper saying they'd be done on the 6th. I am pretty sure the lady said they'd call when they were done. Anyways after 5 weeks of not hearing back from them I called in and asked if my pants were done. They told me I could come get them. When I went into the store, another less than pleasant employee asked me my name and asked if I was sure my pants were finished. I told him that they never called but I assumed they were since it was 2 weeks after the predicted pickup date.
Service was extremely helpful!! And very accommodating for my mother's needs as well!!
I guess Dillards has gotten to the point that buying $70 slacks, a $250 suit or whatever else doesn't warrant good customer service...
The store was well organized, and the employees were so helpful! It seemed a few of them knew what I was looking for, even though I had no idea! They were also very helpful with my sickly mother. Best shopping experience I have had in a long time (and I worked retail for 20 years, so I don't say that often, lol)!
Dillard S is a US Department Store based in Murray, Utah. Dillard S is located at 6191 State St, Murray, UT 84107, USA.
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